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Privacy Policy


Last updated: January 17, 2023 1:00PM PHT


Introduction


Thanks for using chamu! Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (“Services”). For more information and details, please see our FAQ page. Any changes or modifications in our privacy practices will be effective immediately when the updated Privacy Policy is posted on the site. If any changes are significant, we will let you know.


If you do not agree with this Policy, you must not use the Service. If you change your mind in the future, you must stop using the Service and you may exercise your rights in relation to your Information as set out in this Policy.


In order to achieve our mission to provide you with quality service, we collect and process information from and about you as you access our product - enhancing your experience as we collaborate with you. We established this Privacy Policy to show that we recognize and value your privacy rights.



Collection of Information


The information we may collect on the site includes:


Logging of data


When you visit our website, our servers may automatically record the information in server log files. These log files may include your computer’s Internet Protocol (IP) address, your browser type and version, and the time and date of your visit.


Personal Information


This includes any personal contact information that will allow us to communicate with you and account login information to give you access to your specific account profile, such as but not limited to the following:


  • Name
  • Email Address

If you provide us with Personal Information of other people in connection with the services we offer, you hereby warrant that you have the authority to do so and have secured consent to allow us to use the information in accordance with this Privacy policy.



Access and Use of Information


We use, store, and disclose the data that you provide us with which are strictly relevant, adequate and compatible with the intent of the processing. This means that personal information will not be further processed in a manner that is irrelevant with these purposes:


  • To enable you to access and use our website;
  • To protect any person from death or serious bodily injury;
  • To prevent fraud or abuse of chamu or our users;
  • To protect chamu’s rights, property, safety, or interest;
  • To perform a task carried out in the public interest;
  • For customer support;
  • For internal record keeping and administrative purposes;
  • For analytics, market research and business development;
  • For insights, marketing, and promotions;
  • To maintain records and comply with our legal obligations; and
  • For all other purposes necessary for the provision of services pursuant to your transaction.


Security of information


We are serious in protecting your information, thus we work diligently to ensure the security and integrity of our service. We have established appropriate administrative, technical, and physical security measures to protect your personal information. However, we all know that no safeguards are perfect, and no method of data transmission over the Internet can be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.



Disclosure of personal information to third parties


We do not sell or trade any of your information, otherwise we disclose them to trusted third party services helping us deliver the features we offer. We share your Information with selected and trusted third parties, including:


  • Other users who will see your profile information and any other information you choose to share with them through the Service;
  • Cloud service provider who we rely on for data storage;
  • Payment processors responsible for the processing of your Information, and may use your Information for their own purposes in accordance with their privacy policies;
  • Analytics providers; and
  • Law enforcement agencies, public authorities or other judicial bodies and organizations

We do not scan or tag your data unless otherwise reported or violates our Terms of Service.



Your rights


The personal information you have provided us shall be retained for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements with third parties. Where provided by law, you can exercise your particular right to:


  • You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your personal information;
  • You may choose to limit the use and disclosure of your personal information. If you have previously agreed for us to use your personal information for direct marketing purposes, you may opt-out by contacting us using the details below. If you revoke consent to any of our data processing activities which involves your personal information, please note that the said restriction affects your use of our website or products and services;
  • If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct and modify your information;
  • Please note that, in certain circumstances, when you request for a deletion of your personal information, your user account will also be deleted. However, it is necessary for us to retain some of your personal information after you have requested deletion, to satisfy our legal or contractual rights and/or obligations. Applicable laws also allow us to keep some of your personal information to meet our business needs; and
  • If you believe that we have breached your rights under applicable privacy laws and wish to make a complaint, please contact us and provide full details of the alleged breach. Rest assured that we will acknowledge, investigate, and take corresponding actions with regard to any complaint about the way we manage personal information. Nonetheless, if you have unresolved concerns, you also have the right to complain to competent data protection authorities.


Cookies


A “cookie” is a small piece of data that our website stores on your computer to collect standard Internet log information and visitor behaviour information. At chamu, we make use of cookies to store your preferences, record session information, and collect information on how you visit and access our websites. This helps us serve you content based on preferences you have specified.



Changes to this policy


In our discretion, we may amend, interpret, modify or withdraw any portion of this Privacy policy. We will employ reasonable actions to notify our users about material changes by posting the updated Policy here and/or via newsletters. Please check this page frequently to see any updates or changes to this Policy.



Contact us


If you have any queries, comments, or requests about this Privacy policy, your data, or your rights with respect to your information, please connect with us by dropping an email at admin@getchamu.com